BBVA and OpenAI collaborate to transform global banking

Key figures & insights

• BBVA deploys ChatGPT Enterprise to all 120,000 employees globally
• Multi-year AI transformation programme with OpenAI covers customer interactions and operations
• Partnership aims to build AI-native banking experience across BBVA's operations

Implications

• Large-scale enterprise AI adoption in banking accelerating beyond pilot programmes
• Traditional banks investing heavily in generative AI for competitive advantage

Required action

• Monitor BBVA's implementation results for enterprise AI deployment best practices

About the authors

• Author information not available. Published by OpenAI