BFSI insights

How to succeed in the role of chief risk officer (CRO) | McKinsey

Published 2 Jul 2025 · McKinsey & Company · Cristina Catania
McKinsey & Company preview

Overview

New Chief Risk Officers (CROs) can succeed by adopting six key habits early in their tenure. These include establishing a clear risk strategy, optimizing the risk organization, and building strong relationships with the board and supervisors.

Key Insights

  • Establish a Clear Risk Strategy: Align the risk function's mission with the organization's strategy. Brian Leach emphasized shifting the mindset from advisers to decision-makers.
  • Optimize the Risk Organization: Shaun Dooley highlighted aligning risk teams with business lines and adjusting resources based on team maturity.
  • Build Relationships with the Board: Nigel Williams stressed the importance of transparency and trust with the board and executive team.

BFSI Relevance

  • Why Relevant: Effective risk management is crucial for financial stability and regulatory compliance.
  • Primary Sector: Banking
  • Subsectors: Corporate Banking, Risk Management
  • Actionable Implications: CROs should focus on aligning risk strategies with business goals, optimizing team structures, and fostering strong board relationships to enhance risk management effectiveness.
executive article global