Prioritize Economy or Climate Action? Investigating ChatGPT Response Differences Based on Inferred Political Orientation

Overview

The study investigates how ChatGPT's responses differ based on inferred political orientations. It highlights potential biases in AI outputs, which could affect user interactions and perceptions.

Key Insights

• Inference of Political Views: ChatGPT aligns its responses with inferred political views of user personas, showing varied reasoning and vocabulary.
  • Evidence: The study used three personas with distinct political views and found response alignment.
  • Verifiable: Yes, through replication of the study's methodology.
• Impact of Custom Instructions and Memory: Both features influence ChatGPT's response alignment with political views.
  • Evidence: Analysis of response similarities between personas.
  • Verifiable: Yes, through methodological replication.

BFSI Relevance

• Why Relevant: Understanding AI biases is crucial for BFSI sectors using AI for customer interaction and decision-making.
• Primary Sector: Financial Services
• Subsectors: Customer Service, Risk Management
• Actionable Implications:
  • Evaluate AI tools for bias in customer interactions.
  • Implement checks to ensure AI outputs are neutral and unbiased.