BFSI insights

The State of AI: Global Survey 2025 | McKinsey

Published 5 Nov 2025 · www.mckinsey.com · Alex Singla
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Overview

The McKinsey Global Survey 2025 highlights that AI is widely used but not yet fully scaled across enterprises. While 88% of organizations use AI in at least one function, only 39% report enterprise-level EBIT impact.

Key Insights

  • AI Usage: 88% of organizations use AI in at least one function, but only 39% report EBIT impact. [Verifiable]
  • AI Agents: 23% are scaling AI agents, primarily in IT and knowledge management. [Verifiable]
  • High Performers: 6% of organizations achieve significant benefits by focusing on growth and innovation. [Verifiable]

BFSI Relevance

  • Why Relevant: AI's potential to drive innovation and efficiency is crucial for BFSI sectors.
  • Primary Sector: Financial Services
  • Subsectors: Asset Management, Retail Banking
  • Actionable Implications:
    • Invest in AI to drive growth and innovation.
    • Redesign workflows to integrate AI effectively.
    • Scale AI use across multiple business functions.
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